SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS. Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping (on most items) to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
1-3 Business days - If shipped from USA |
15-30 Business days - If shipped from China |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of HomGrow (i.e. not cleared by customs, delayed by a natural disaster, etc.).
- Other exceptional circumstances outside the control of https://homgrow.com
*You can submit refund requests within 7 calendar days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14-21 business days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
The organizer is pretty easy to put on. Perfect for a medium sized crossover. Sewn carefully, materials and fastenings are good. 8 pockets and two hooks for all your kid’s travel essentials. The organizer fits snugly to the back and keeps quite securely on the road even if you kick it. The bottom is made to protect the upholstery from children’s shoes as well. We traveled to another city in rainy weather and our daughter left a lot of dirt on it. Everything was washed off in a minute with a damp cloth, no traces remained! I’m satisfied with my purchase!
Extremely handy car organizer!!! All pockets are tightly stitched. Foldable see-through pocket for gadgets on top. The largest iPad fits in size and the sound remains good,and you can also press the screen. Seven pockets for children’s stuff, hooks on the sides, you can hang toys on them (my daughter hangs her little travel backpack). Installed in about three minutes, everything is easy and simple to figure out. Recommend this to all parents! You need this!
quality material, soft eco-leather. non-slip coating. hardware made of metal, not plastic! the organizer sits on the back of the seat perfectly, the pockets also hold their shape well. already tried it on a road trip. there was enough space for everything that my daughter took - for her toys, books, pencils, snacks and drinks for the road. great accessory for kids to learn how to be organized. and of course for the parents to avoid the mess in the back seat. definitely 5 stars
very handy organizer to keep your car in order!!!! perfect for road trips when you're driving and the kids are in the back. the organizer easily fits a tablet, water bottles, cookie packs, toys, books and other travel activities for kids. and you don’t have to dig through your bags every time to get something for them. 1000% happy with my purchase!!!!
I ordered 2 before a long road trip - one for my daughter and one for mom. Daughter kept there her toys, pencils, notebooks, snacks for the road. Mom used to store thighs like wet wipes, medicines, sunscreen, sunglasses, etc. Tabler pocket also came in handy - my daughter watched cartoons and my mom watched movies. Wonderful organizers!
The leather its made from is soft and the design itself is sooooo cute! We conveniently put all soft toys, books, coloring books, felt-tip pens, notebooks together with my daughter. It was nice and simple so now the knows where her things are kept. It is also convenient to store the iPad in the top holder! A very useful thing to keep the back seat clean! Thank you!
Nice to have such an organizer in the car, especially if you have children. You can put a lot of things in these pockets, like toys, drinks and snacks, and the most convenient is that it has iPad holder. The organizer itself is of very good quality, doesn’t slide 👏🏼👏🏼
I love this blue color! I’ve been using this car organizer for about three weeks now. It perfectly protects the back of the seat from dirt. There is enough space to put toys, bottles, napkins, some food for the trip. The tablet holder is conveniently placed so that kids don’t have to hold it in their hands all the way. Thank you
Must have for parents! We purchased two. Toys, snacks, comics have found their place inside this seat organizer. And of course cartoons! You can't ride without cartoons 😂 Both sons are happy, because their hands get tired of holding tablets
I want to note the tablet holder is really convenient to use! It’s touch friendly! And i’m very glad that all the toys,food,drinks are now all in one place. Just a great solution for parents. Makes life much easier
Eight pockets, ideal for one child on a long trip. Fits the seat firmly. For drinks, for snacks, for all kinds of toys, books, pencils... Most importantly, the dirt can be easily removed with a damp cloth. I definitely recommend this organizer!
Great organizer for kids. Has enough pockets to store everything your kid might need on the go. Lots of pockets, tablet holder and two side hooks. The bottom protects from dirty shoes and is easy to clean.
We ordered two for our children so that they can put all their toys and books in one place and also to protect the seats from dirty feet. The organizer works just fine 👏
Everything as advertised ! Useful and stylish. And not only for kids!! For those who like to watch a movie on a long trip , this organizer will work great :)
many pockets, tablet holder, perfect size for sentra. looks very cute. designed with anti-slip back so keeps on the back of the seat well. thanks:)
Great high-quality car organizer! The whole mess my kids made in the car is now stored in one place. Thanks for the quick delivery
super easy installation, metal locks and hooks. on the road, it stays firmly in place, also with the help of a non-slip back i guess. the bottom is layered to protect from children's feet. love it
This seat organizer is handy for use and the size fits perfectly.Many useful pockets for toys and coloring books, a separate tablet holder and pockets for bottles.The quality is perfect! I’m 100% satisfied!
I am very satisfied with the fast delivery and the organizer itself. Exactly what I was looking for to travel with my son.
The organizer has excellent quality of workmanship and materials, installation is simple. Blue color looks fresh in the car. Highly recommend!
Super car organizer! Looks nice and neat. My daughter liked it and so did I 🤗 Received in 3 days, in branded packaging
convenient 2 in 1 thing! car organizer + seat back protection
Convenient and beautiful. Doesn't interfere if an adult sits in the back in front of this organizer. Installed in about 2 minutes
Good quality, many strong pockets, non-slip coating on the back. very convenient for a child to watch his phone just at eye level. thank you!
Amzing organizer for the seat back. Lots of pockets so kids can easily get what they need. Convenient pocket for tablet or phone. I recommend ordering!