SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS. Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping (on most items) to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
1-3 Business days - If shipped from USA |
15-30 Business days - If shipped from China |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of HomGrow (i.e. not cleared by customs, delayed by a natural disaster, etc.).
- Other exceptional circumstances outside the control of https://homgrow.com
*You can submit refund requests within 7 calendar days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14-21 business days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
After reading all the reviews and watching the video, I decided to finally order this organizer. When I received it, I was pleasantly surprised. The organizer is awesome! Came in 4 days in a branded packaging. Heavy!! - this already shows that it’s not just a cheap rag ... Although the organizer is made in China, the quality is perfect. It has 10 pockets. The bottom and walls are solid. Inside there are 2 large compartments, the divider is removable with Velcro. You can make one big compartment if you want. The organizer is waterproof and with a special lining inside. The lid is removable with a zipper, strong enough for eating or your child wants to draw on it for example. If necessary, it can be folded and then it does not take up any space at all. It’s a pity I don't have a car, I'd keep it for myself. But I can only make gifts :) I bought this one for my brother, and now I will definitely order again for my husband. Super hppy with my purchase!
I have tried about 10 different car organizers over the years and this one by far the best. I got rid of my plastic seat organizer and bags when got this. The insulated inner pocket works really well! I left my energy drinks there overnight and they were still cold when I drove to work in the morning. Thanks! I love it!
I work as a driver and use this organizer in the front seat. I store food and drinks in it for the whole day, all the necessary documents and papers, notepads and other things. The organizer has an extremely convenient solid top, I store my laptop on it. It has side walls so that the laptop doesn’t fall out. After work, I take the organizer home with me. The carrying strap is durable, for a month of daily use it hasn’t stretched anywhere. I highly recommend this wonderful organizer!
And I am very happy that I bought this organizer, although it seemed a bit overpriced. This organizer does his job perfectly! Previously, we had to minimize the number of "necessary" things for a trip. And the kids were unhappy that they couldn’t take all the toys they wanted... Now with this big organizer the problem is finally solved :) It’s really big to store everything! The kids are happy and I'm happy with my purchase :)
Past organizers I've had for my kids have torn quickly, but this one looks very durable. Just the right size for two kids in the back! The organizer itself is sturdy and large (big pocket with divier inside + 10 on the sides). Doesn't slip on the seat while driving. Looks very nice in a brown car interior! Came in a branded box, the packaging is beautiful, suitable for a gift.
I'm ordering the second one as a gift for my sister :) A perfect storage box if you have two kids. I put it between the child seats, and it has a lot of space for storing toys, coloring books,pencils, tablets, road snacks and other things your kids may need. We’re planning to try it for a picnic as soon as we get the chance.
I stored everything and even MORE in this organizer… My kids things, a blanket, a first aid kit, and different little things for the road. The organizer is not bulky, but ergonomic! This one is not my first organizer, so I have something to compare. Definitely recommended, even if you don't have a family you will find it useful!
Great product. Easy to use and wash. Has solid inserts to keep its shape. Fits in the back seat between two child seats just well. Can hold a lot of items thanks to its large size and plenty of pockets. Received my order quickly
It's great to have in my car when my grandson drives with me. At home, I fill this organizer with things he will need and use the carrying handle to bring it to my car. He can easily get his toys, etc. along with his drinks. Thank you!
PERFECT FAMILY ORGANIZER! I definitely recommend this, I haven’t found a better organizer for my children! This is a storage box, cup holders, and a table for eating and playing ALL in one! 5 STARS!
Durable and well-designed car organizer ! It holds an incredible amount of stuff and the cup holders work great . There's also a carrying strap so you can take it when camping or to the hotel when you're traveling . Well made product at a reasonable price.
this handy organizer keeps everything my twins need on the go - and I mean EVERYTHING... all the toys, coloring books and gadgets! it has a lot of pockets and especially cool that it has pockets for drinks. my kids are much more comfortable using them than reaching for the front cupholders
A truly versatile organizer! Foldable, portable, has many useful pockets! Inside, there is insulated compartment with Velcro divider, ideal for summer trips to store water. The top can be used separately as a table, for example, if your child eats or draws on their knees.
this organizer is really big and holds its shape well!I have already tried several organizers for my son, but the quality was incomparably worse and they looked cheap and plain. but this organizer is just perfect, and it looks very stylish in my black toyots corolla interior!
I can only share other admiring comments!! This one is really versatile, neatly made and super handy car organizer! Has metal hardware, not plastic! The inner divider and lid are removable if needed. Everything is thought out to the smallest detail!! Thank you!
Large size, plenty of pockets to fit everything you need for a road trip for a family of 3. Excellent quality materials and workmanship. Can be folded and stored in the trunk, when folded is very compact.
Very handy back seat organizer! Finally, when traveling with kids, everything is in one place, and not lying all over the back! There are even special pockets for drinks so that children dont have to constantly reach for cup holders!
I guess it’s designed for two children, as it has two cup holders. I only have a daughter, but she has a lot of space for all her dolls, books, coloring pages, pens, snacks and clothes. And in the cup holders I put water and juice for her. Thank you!
Really high-quality and multiuse organizer! Suitable for the back seat and front seat, for trunk and for picnics! Great gift option too 👏
this is the rare case when the reviews are completely true :) this car organizer is really awesome in terms of quality, functionality and design. definitely recommend
good gift option for family. I ordered this organizer for my brother’s Kia Soul, he and his wife both love it.got my order quickly plus the packaging was very beautiful-brand paper and box
It turned out to be the perfect organizer for our family minivan! The quality is top notch! Discovered a new favorite brand of car accessories, thank you for a great product!
All as described. Large, durable, convenient for multipurpose use. But in my opinion it would be better without the front cup holders.
Super organizer!! Large and with many pockets for toys, snacks, books, etc. Shipped in 3 days in secure packaging box. Thank you very much
Perfect organizer, nice and big!! And most importantly, my kids love it. Each one uses its own side to store toys and necessary things on the road. The organizer is worth the money!! Thank you!